Welcome to Arabdiag!

These terms and conditions outline the rules and regulations for the use of Arabdiag’s Website, located at https://www.arabdiag.ae.

By accessing this website, we assume you accept these terms and conditions. Do not continue to use Arabdiag if you do not agree to take all of the terms and conditions stated on this page.

1. Definitions

  • “Company”, “We”, “Our”, “Us” refers to Arabdiag.
  • “You”, “User”, “Customer” refers to the person accessing or using the website and its services.
  • “Products” refer to tools, devices, or software sold via our website.

2. Use of the Website

  • You must be at least 18 years old to use our website or place an order.
  • You agree not to misuse the website for any illegal or unauthorized purpose.
  • All content, trademarks, logos, and designs on this website are the intellectual property of Arabdiag unless stated otherwise.

3. Product Information

  • We strive to display product descriptions, images, prices, and availability as accurately as possible. However, we do not guarantee that all information is error-free or complete.
  • Prices are subject to change without notice.
  • All products are subject to availability.

4. Orders & Payments

  • When placing an order, you agree that all information you provide is accurate and complete.
  • We reserve the right to cancel or refuse any order for any reason, including product unavailability or suspected fraud.
  • Payment methods accepted include major credit/debit cards and bank transfers.
  • All payments must be made in AED (UAE Dirham), unless stated otherwise.

5. Shipping & Delivery

  • Orders are shipped to addresses within the UAE and GCC, subject to delivery availability.
  • Delivery times are estimated and not guaranteed. Delays may occur due to external factors beyond our control.
  • Shipping fees, if any, will be displayed at checkout.

6. Return & Refund Policy

  • Returns are accepted within 7 days of receipt for unused, unopened items in their original packaging.
  • Customized or software-related items are non-refundable unless defective.
  • Refunds will be issued after inspection and approval. Shipping fees are non-refundable.

7. Warranty & Support

  • Most products come with a limited manufacturer’s warranty.
  • Warranty periods and terms vary depending on the product.
  • Arabdiag is not responsible for damage caused by misuse or unauthorized repairs.
  • Our website may contain links to external websites. Arabdiag is not responsible for the content, privacy practices, or terms of those third-party sites.

9. Limitation of Liability

  • Arabdiag shall not be liable for any indirect, incidental, or consequential damages resulting from the use or inability to use our products or website.
  • Our total liability for any claim shall not exceed the amount paid by you for the product in question.

10. Privacy Policy

  • Your use of this website is also governed by our Privacy Policy.
  • We are committed to protecting your data in accordance with UAE privacy regulations.

11. Governing Law

  • These Terms shall be governed and interpreted in accordance with the laws of the United Arab Emirates.
  • Any disputes will be subject to the jurisdiction of the courts located in the UAE.

12. Modifications

  • Arabdiag reserves the right to update or modify these Terms & Conditions at any time without prior notice.
  • Changes become effective immediately upon being posted on this page.

Contact Us

If you have any questions or concerns about these Terms & Conditions, please contact us:

📍 Arabdiag – Industrial Area, Musaffah, Abu Dhabi, UAE
📧 Email: info@arabdiag.ae
📞 Phone: +971 56 220 0909
🌐 Website: https://www.arabdiag.ae